Legal

Shipping Policy

Last updated: September 2026

At Briccc, we deliver electronic components, tools, and other products to customers in Uganda through available delivery services.

1. Delivery Areas

We currently offer delivery within Uganda, depending on the customer's location and available delivery options.

Delivery availability and charges may vary depending on the destination.

2. Delivery Charges

Delivery charges are calculated based on the customer's delivery location, order size, and available delivery method.

The applicable delivery fee will be communicated or displayed during the ordering process before the order is completed.

3. Delivery Times

Orders are normally processed after the order has been confirmed.

Estimated delivery times may vary depending on the customer's location:

• Kampala and surrounding areas: typically same day or next day, depending on the order time.

• Other areas in Uganda: delivery time may vary depending on the destination and courier service.

These are estimates rather than guaranteed delivery times.

4. Order Processing

We aim to process confirmed orders as quickly as possible.

Orders may be delayed if:

• The product is temporarily unavailable;

• We are unable to contact the customer;

• The customer provides incorrect or incomplete delivery information;

• There are transportation or courier delays; or

• Circumstances beyond our reasonable control affect delivery.

5. Customer Delivery Information

Customers are responsible for providing accurate:

• Name;

• Phone number;

• Delivery location/address; and

• Any additional information required to locate the delivery destination.

If incorrect information results in a failed or delayed delivery, additional delivery charges may apply where applicable.

6. Receiving Your Order

Customers should inspect their package when receiving it and, where possible, confirm that the products and quantities correspond with their order.

If an item appears damaged or incorrect, please contact Briccc as soon as possible and provide photos or videos where applicable.

7. Failed or Missed Deliveries

If a customer is unavailable when the delivery is attempted, the delivery may be rescheduled.

Additional delivery charges may apply if another delivery attempt is required due to circumstances caused by the customer, such as providing an incorrect address or being unavailable to receive the order.

8. Delivery Delays

Briccc works with delivery providers to deliver orders as quickly as possible. However, we are not responsible for delays caused by circumstances outside our reasonable control, including traffic, weather, courier disruptions, public holidays, or other unforeseen circumstances.

9. Delivery Outside Uganda

At this time, Briccc primarily serves customers within Uganda.

For international orders, please contact us before placing an order so we can confirm whether delivery to your location is available and provide the applicable shipping cost and estimated delivery time.

10. Contact Us

If you have questions about delivery or need assistance with an order, please contact Briccc using the contact information provided on our website.

Briccc
Website: briccc.com